Q1.When can I get the price?
We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
Q2.How can I get sample?
Sample will be free if the shipping cost be paid by Paypal,via DHL,TNT,Fedex or UPS express.Please contact our sales directly to get shipping cost.
Q3.Can we design logo or packaging for the products?
Yes,please kindly provide your design in PDF file, JPG file or AI file,this also applies to some small quantity order of products.
Q4.What about your best price?
The final price will be subject to your quantity,design,packing request,etc. we're pleasure to give you a quotation upon receipt of your detailed requirements.
Q5. What guarantee can you provide?
once you received all products,if there are any problems with the quality,please send us the photos of defective product, after checking, we will refund or replace them for you.
Q6. Is yoga mat nontoxic and environmentally friendly?Do you have any testing report?
Yes, all of our yoga mats can be passed through the 6P, ROHS, REACH and CE environmental test.If you have any special requests,we would coordinate you.
Q7. What's the standard size of TPE yoga mat?
The conventional size is 183*61cm (72*24 inch).This size is mainly used in Europe and American markets. The standard thickness is 6mm.Other size and thickness can be customized.
Q8. What kinds of yoga mat you can supply?
At present,we have TPE,PVC,NBR,Rubber and PU mat.PVC and NBR mat are common with cheap price;TPE mat is moderate price,with a great anti-slip function and good resilience;rubber and PU mat is high-end series,the best one in our yoga mats.
Q9. How long does it take to manufacture once an order has been placed?
Generally 20 days for a bulk order after sample confirmed and the receipt of deposit.
Q10. What is your term of payment?
T/T is regular payment accepted by us.
Paypal and Western Union are just for a sample.
We also accept L/C for a big amount order.